About

IT Service Management, with a personal touch!

About Us

Founded in 2004, PTi is a global IT Service Management and Consulting company with focused solution delivery across technologies and solutions from Oracle, Microsoft, Amazon AWS, IBM, Network Appliance and Dell/EMC.  

As a service organization for the past 14 years, our mission to win and maintain our customer’s trust has not changed. The tools have changed, but our core service and expertise in managing data. No matter where that data is stored. Our services quickly expanded from databases to analytics, middleware, servers, and storage. And with recent cloud adoption and big data analytics, our customers have an ever more need for a partner they can trust.  At PTi, we understand how important it is for you to know and trust the people with whom you do business. We believe that every day, we must maintain and gain your trust. Our investment in our customer’s success goes back over fourteen years. Our evolution as an IT Service organization has broadened from simple remote database services to an organization with full life-cycle IT engagement services from procurement to support. Our customers are supported across manufacturing, retail, life sciences, financial services, and manufacturing to name a few.

Today, our expertise includes a diverse footprint of data sciences, analytics, cloud enablement and management focus. Our customers require accelerated adoptions to project delivery and global IT operations management of their business applications. Using an ITIL service methodology, PTi provides the service value necessary for our customers to deliver consistent results to their business units and end customers.

We have to DELIVER Great Business Value

When given the opportunity to serve your business, we take on the responsibility to deliver on three critical business drivers that have bottom line impact to corporate measurements.

AGILITY

Today’s digital transformation requires IT organizations to be agile enough to respond to quick changes to market conditions and a global economy where solutions now move at the speed of the internet.

FLEXIBILITY

Working with PTi will always be flexible, we call it the “white glove fit”. But the same instincts are found in our proposed solutions to maintain flexibility to support the fast changes to your business.

REVENUE

PTi can drive bottom line revenue through IT initiatives. And not just on paper. Through the delivery of award winning applications we can help insure your systems perform and support business revenue needs.

“In this age of accelerating digital transformation, it’s more essential than ever to develop and execute a strategic IT Roadmap to create and expand business innovation. PTi can help business leaders evaluate capabilities, develop new and innovative approaches to technology delivery, and enable alignment between technology and business strategies. Large or small, businesses of all sizes need to maximize their investments in technology products and services, and our strategic approach to partnerships with our customers is at the core of what we do.”

— Neil Greene, President

Service Counters

Our service delivery is part of our longevity. It is what drives us and keeps our blood flowing. We are happy to have business relationships with some customers for over a decade now. We pride ourselves on long lasting relationships that continue to drive on the business value of Agility, Flexibility and Revenue captures.

YEARS IN BUSINESS

SUPPORT HOURS

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